Having spoken to many lettings agents there seems to be a pattern in the way their accounts team operate. 9 out of 10 agencies tend to centralise their accounts team. A 5 branch agency tends to have a centrally based account person or team to deal with all of the accounting needs.
The question I want to ask you, is, whether this decision has been made purposely or whether software limitations force this sort of setup?
DezrezPM has the capabilities to work centrally, per branch, even per user but is that what you want? Do you want to decentralise your accounts team? I would love to hear your thoughts on this.
We have been using a bespoke software package for our lettings division for almost 20 years. The software is focused on the accounting/book keeping requirements and is not very good for marketing purposes. We have not looked at the Dezrez package for anything other than marketing. Is there a demonstration video setting out how the Dezrez system works. How easy is it to transfer our data into the Dezrez system if we choose to switch?
Our current software means our accounts has to be centralised and is entirely why accounts is currently centralised.
@Andy Sanderson Thanks Andy, we have found a lot of agents are forced to work in a certain way due to their software. Which way would you prefer to work?
@Bruce Ryan Thanks Bruce, one of the team will give you a call to show you a demo and tell you about our plans. We have invested heavily in data migration, we realise it’s really important for agents moving property management solutions. Look forward to catching up on the phone.
We centralise our accounts in the sense that the accounts work is separate from the lettings operations. This is principally because we believe it makes it easier to demonstrate good stewardship of client funds including easier reconciliation for audit purposes, it leaves the letting team to get on with what they do best and it avoids the risks created by spreading access to financial information and transactions more widely.
@W Hills Thank you for your response William, it is really interesting to see the different ways that agents manage their accounts and Property Management. We are building a product that will ensure agents are able to work the way they want to. I will be in touch to show you a product demo very soon.