Whilst doing our research for dezrezPM we realised that many of the Property Mangers we visited struggled to stay on top of all the maintenance requests they received. Many simply didn’t have the tools available to them to make this job easier. We designed dezrezPM to help!
We’ve put our thinking caps on and developed a suite of maintenance tools designed to ease the burden of the overworked Property Manager. We’ve built an easy to use “log a maintenance issue” utility that integrates all notes and comments. It quickly builds a full audit history around each maintenance request, making light of tracking progress and making it easy to report your activity to the landlord. Attached to each maintenance item are details of any work orders (and quotes) for contractors, keeping all activity in one place.
Speaking of contractors, we’ve added the facility for you and your landlords to have preferential contractors. With the ability to track feedback on their performance and star ratings you’ll be confident that you instruct contractors that you trust. We also allow you to link their invoices to specific work orders giving you the assurance that you pay invoices after the work has been completed and approved. Additionally we know how difficult it can be to keep your contractors, landlords and tenants up to date with appointment times and progress which is why we have an inbuilt text message and email facility from within the software to make the daily running of your maintenance department that little bit easier.
We would love to hear how you manager your maintenance?