Archive
The world of searching for property has changed. Fact! In 2001 when Dezrez was in its infancy a large number of agents were still “developing” photos, cutting them out and sticking them onto window cards. Quite unbelievable really! Dezrez obviously changed that practice for them! Most buyers walked down an “estate agent” street in the [...]
We have a lot of long standing customers. Retaining customers is something we are proud of. Even though our customers buy into a relationship with us, software still requires work on the part of the agent. Paying a monthly subscription and receiving all your software updates is half the job. Implementing the changes the software [...]
It takes quite a bit of energy and movement to manage nearly 2000 estate agents! Check out our time lapse video which shows a day in the life of our office. In view are development team to the right. Second line support and portal team (to the left), first line support to the centre. We [...]
I hear lots of great things people are doing in their agency, here are 10 things I would like to see agents doing or using to make their business slick. Workflow – examples include lost valuation follow ups making sure you get a second shot at a lost deal. This functionality is free in dezrez, [...]
It’s pretty difficult to feel sorry for Mark Zuckerberg the twenty something Facebook founder and billionaire. I am however able to empathise with his current situation. Not the billionaire bit but their current interface change. Facebook are changing their interface trying to improve their product and are as usual meeting some resistance (it happens with [...]
As you can see from todays change to the login page we are starting a countdown to the rollout of mydezrez. We want to give agents time to adjust and would welcome the opportunity to talk to each and every one of you about setting Dezrez up in the perfect way for your agency. Past [...]
The last few days have been quite interesting to say the least! Dezrez faced a sustained attack on our servers from the outside world! We have been operating on the net since our inception and have faced similar much smaller attacks in the past. This week however the threat was more severe and took a [...]
No industry is immune to having to provide customer service – including estate agency. We all know that feeling when you are treated well by a company – it feels really great. We all know that feeling when you’re treated badly! How many times have you walked to the bar, and the barman is serving [...]
In line with our current development work, we are looking at a re-design of our property entry screen. We would like to make the way that property is added to dezrez a more efficient process. We would like you to tell us what you like, what you don’t like, ways you think we can improve [...]
How does dezrez run our wish list for estate agents? The wish list is a fundamental part of our business and I think it’s important to talk you through it! We often get agents that complain we don’t take their wish list very seriously, “Why hasn’t my wish list request been done?” Some agents get [...]
