Archive
Look at yourself through someone else’s eyes. One of the tasks for the team at dezrez this month was to take a critical look at our website and see what we liked, didn’t like and what needs a spruce up! We now have a healthy work list! It’s our shop front after all. New clients [...]
Congratulations to Mark & Van Mark has worked for dezrez for 11 years and is a member of our branding team. All of us here at dezrez would like to Congratulate and wish Mark & Van all the very best for the future.
Dezrez are happy to announce the launch of their new website. Thanks to the team for all their hard work in getting it launched and thanks to the guys at S8080 for doing a great design job once again. Why the new site? There are a number of reasons why we needed to change our [...]
The last few days have been quite interesting to say the least! Dezrez faced a sustained attack on our servers from the outside world! We have been operating on the net since our inception and have faced similar much smaller attacks in the past. This week however the threat was more severe and took a [...]
No industry is immune to having to provide customer service – including estate agency. We all know that feeling when you are treated well by a company – it feels really great. We all know that feeling when you’re treated badly! How many times have you walked to the bar, and the barman is serving [...]
How does dezrez run our wish list for estate agents? The wish list is a fundamental part of our business and I think it’s important to talk you through it! We often get agents that complain we don’t take their wish list very seriously, “Why hasn’t my wish list request been done?” Some agents get [...]
Not sure if you saw Mary queen of shops this week? I think she is great! I really like her style! Essentially she transformed the business model of an out of date hair dresser in the North of England. Her no BS approach means her clients get a frank assessment of where they stand in [...]
I think It’s really important to track the leads that your business receives! The old days of paper advertising made this pretty difficult! Dezrez have phased out paper advertising because its just to difficult to know if you are getting your bang per buck! Today more Estate agents clients come from online sources (portals, website, [...]
The dezrez team pride themselves on the way we support our estate agents. We like to think we deal with our customers in an efficient and effective manor but we know there is always room for improvement. Stand still at your peril – stop moving and get overtaken by your competition! We are currently looking [...]
Part of my daily job involves managing a sales team! I regularly tell the guys “If it’s not in the system – it’s not done!” If I want to know what’s happened during the sales process the guys need to access the information quickly. I know my sales team are hard working and are busy [...]
