Archive

Posts Tagged ‘Level Of Service’

Top 10 Estate Agents For February

February 25th, 2013 No comments

Our Top 10 Estate Agents For February ISIS Residential Homes – Staines Office Orchard Sales and Lettings – Orchard Sales Christopher Stokes Property Consultants – Cheshunt Office Chase Buchanan – St Margarets Office Bloore and King Limited – Halesowen Office Emsleys – Crossgates Office Brown and Cockerill – Warwickshire Sullivan Thomas – Wandsworth Common Whitegates […]

Is Social Media Driving You More Business?

March 22nd, 2012 8 comments

Social Media is changing the way that people find things on the internet and how much trust they have in a brand / company. As an example in 2008 Dave Carroll used United Airlines to travel to Nebraska and witnessed their Baggage handlers throwing his Guitar which was badly damaged. United Airlines refused to accept […]

How Did Our Support Team Perform In 2011?

March 6th, 2012 No comments

The dezrez support team has 11 members of staff, which consists of: 6 First Line Support Technician’s Adam Jones Christopher Tomkinson Jamie Sutton Nathaniel Gunn Greg Nicholas Robert Esmonde 1 Head Of First Line Rachael Jones 2 Second Line Support Technician’s Neil Smithson Marc Harry 1 Portal Manager Rhys Daniels 1 Support Manager Matt Davies […]

A man walks into a bar…

March 17th, 2011 3 comments

No industry is immune to having to provide customer service – including estate agency.  We all know that feeling when you are treated well by a company – it feels really great.  We all know that feeling when you’re treated badly! How many times have you walked to the bar, and the barman is serving […]

You don’t have to be David Bailey to take a great property photo!

September 23rd, 2010 1 comment

As someone who has been on both ends of a property chain, it is fair to say that Estate Agents that take the time to produce good photographs and good looking property particulars stand miles ahead of their competitors.  A good photo can make all the difference giving a more professional look to your agencies reputation and […]

Do Estate Agents still Get a Raw Deal?

September 7th, 2010 2 comments

The Co-operative bank has carried out a survey to find out the 10 most distrusted professions in the UK. Why are you telling us this I here you cry? Well I’m sorry to say that Estate Agents placed 5th in the list! It’s old news that Estate Agents are viewed by some as untrustworthy and I […]

Our Top 10 Estate Agents For August

September 1st, 2010 No comments

If you are a fan of our newsletter you will know we produce a list of our top ten estate agents every month. Here we have our Top 10 Estate Agents for August 1. The Property Cafe 2. Chase Buchanan 3. Emsleys 4. Harvey Robinson 5. Burchell Edwards 6. Christopher Stokes Property Consultants 7. Walton and Hipkiss […]

Mary Queen Of Estate Agents

July 7th, 2010 1 comment

Not sure if you saw Mary queen of shops this week?  I think she is great!  I really like her style!  Essentially she transformed the business model of an out of date hair dresser in the North of England.  Her no BS approach means her clients get a frank assessment of where they stand in […]